Terms of Service

Terms of Use Agreement

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to www.voguespas.com.au indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Vogue Spas. We reserve the right to make changes to this site and these terms and conditions at any time.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Vogue Spas reserves the right at any time after your order to accept or decline your order for any reason. Vogue Spas reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verification or information before accepting any order. Vogue Spas is a re-seller to end user customers and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by Vogue Spas. One discount code may be used per transaction.

Use of Information

All information Vogue Spas collects, both what you tell us and what we collect through the use of cookies, is "aggregated" -- meaning that the information from many users is grouped together in a way that does not disclose the personal information of any particular user. We may use this aggregated information to evaluate which products and services are successful and which ones are not, and in order to evaluate which new services we should make available on www.voguespas.com.au. We may use only the anonymous click stream data to help our advertisers deliver better-targeted advertisements.

Vogue Spas will not disclose any information about any individual without the individual's consent, except to comply with applicable law or valid legal process. There may be cases in which some of your personal information may be used by www.voguespas.com.au to target e-commerce promotions and telemarketing activities such as email offers. In addition, it may be shared with third parties who assist Vogue Spas in producing its websites or provide a service to www.voguespas.com.au users.

Liability

Vogue Spas is not liable for any losses or damages caused by this website or websites linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

Order Cancellations

If notified before goods have been dispatched, Vogue Spas can accommodate order cancellations. If items have been shipped, Vogue Spas reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.

Delivery

Shipping will be charged on all deliveries, All Goods will be delivered to the designated site. If a customer requests assistance to move Goods inside any structure or building on site, no responsibility will be borne for any consequential loss or damage.

Our delivery service is made by a contracted courier company. Delivery times are provided by the delivery service, excluding weekends, holidays and may vary according to location.  You will be contacted to arrange a suitable delivery date and time. We do our best to deliver to you on your requested delivery date and will contact you as soon as possible if this cannot be done. Additionally, someone must be at the delivery address at the agreed time to accept and sign for deliveries. If no-one is at the delivery address at the time of delivery, the delivery driver will leave a collection or re-delivery card. It is the customers responsibility to collect the goods or arrange another delivery at the customers cost. If you request multiple delivery dates for an order you will be charged a delivery fee each time.

If for any reason we cannot deliver your full order at the same time you will not be charged for additional deliveries.

If you wish to change the delivery date or delivery address then please give us no less than 48 hours notice prior to delivery.

It is advisable that yourself or someone on your behalf will be available to assist the driver in the unloading of large heavy goods. The delivery driver will not carry large items upstairs. Delivery of large items is a door to door service and the onus is on the customer to get items from the door to your desired location onsite.

Please note all deliveries will need to be signed for.

Acceptance of the Goods

The buyer is responsible for inspecting the goods for fault and notifying us within 48 hours of receiving the goods should there be a fault.

Returns Policy

It is within reason that all customers refer to our returns policy prior to placing an order. We are within our rights to refuse a refund or exchange on any orders that do not follow this policy.

Warranties

All warranties offered are the manufacturers warranties and not that of Vogue Spas.

Pricing

Prices are subject to change without notice. All credit cards are charged in Australian Dollars.

Copyright and Trademark Notice

This site is owned and operated by Vogue Spas. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Vogue Spas or our suppliers. All software used on the site is the sole property of Vogue Spas or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Vogue Spas giving prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that voguespas.com.au is not responsible for the operation of or content located on or through any such site.